Help Center

Find answers and get support for your fitness journey

Getting Started

Learn the basics of FitPlan PRO

How to create an account

Sign up with your email and password to get started with your free 7-day trial.

Choosing the right plan

Start with our free 7-day plan or upgrade to the full 3-month PRO plan for €29.99.

Generating your plan

Fill out your personal information, fitness goals, and activity level to get a personalized plan.

Account Management

Manage your account settings

Update your profile

Go to Profile Settings to update your personal information, contact details, and emergency contact.

Change your password

For security reasons, password changes must be done through the password reset flow.

Delete your account

Contact support to request account deletion. All your data will be permanently removed.

Subscription & Billing

Payment and subscription information

How to upgrade

Click 'Upgrade to Pro' on your dashboard to access the full 3-month program for €29.99.

Renewing your subscription

After 3 months, you can renew your subscription to create a new personalized plan.

Refund policy

We offer a 14-day money-back guarantee. Contact support for refund requests.

Technical Support

Troubleshooting and technical issues

Browser compatibility

FitPlan PRO works best on Chrome, Firefox, Safari, and Edge. Make sure your browser is up to date.

Mobile access

Access FitPlan PRO from any device with a web browser. No app download required.

Data synchronization

Your data is automatically saved and synced across all your devices.

Still Need Help?

Contact our support team

If you couldn't find the answer you're looking for, please contact us through our website